Terms and Conditions
1) Legally Binding Agreement: By proceeding with payment with Pro Clean Solutions LLC, you are signing a legally binding contract for work to be completed at an agreed-upon price. In the event that you break this contract, all deposits made to the company shall be surrendered as damages.
2) Product Warranties: All warranties are limited to those offered by the manufacturers of the products used. Pro Clean Solutions LLC makes no additional warranties. If you ever have a concern regarding our work, Pro Clean Solutions LLC should be notified immediately.
3) Water Usage: By proceeding with payment, you agree to provide Pro Clean Solutions LLC the right to use an on-site water supply as needed to complete the stated project without compensation. If an exterior water supply is required, it will be at an additional charge. It is the customer’s responsibility to make sure the water supply is on and in working order before we arrive. Additional charges will be applied if water is not available.
4) Electrical Usage: By proceeding with payment, you agree to provide Pro Clean Solutions LLC the right to use an on-site source of electricity as needed to complete the stated project without compensation. If an exterior source is required, it will be at an additional charge.
5) Courtesy: While Pro Clean Solutions LLC is on location and performing work on your property, you are responsible for keeping all children and pets, as well as other individuals away from the work area. Children and pets must be kept off the work surface for at least 24 hours after our work is completed. This is for your safety as well as our own.
6) Payments: Payments to Pro Clean Solutions LLC are due as per the contract schedule and are to be paid by check, cash, or credit card (credit card fees apply). You will be responsible for payment of all applicable federal, state and local taxes. All balances are ALWAYS due upon completion of the job. Any variance to this policy must be agreed upon and in writing on our contract. Late charges will be immediately assessed on all balances not paid in accordance with contract terms. The customer agrees to pay any collection cost incurred by Pro Clean Solutions LLC related to the collection process of outstanding balances.
7) Scheduling: Scheduling in a business which productivity relies upon the weather can be difficult. Inclement weather may affect scheduling. Although we try our best to provide you with an accurate timeframe, there is no set timeframe for the completion of services and several visits to the property may be required. The time stated on your appointment is just an arrival window, we will be sure to contact you when we are on our way. If trash bins are not emptied upon our arrival, we reserve the right to reschedule services for a later time. We also have permission to visit the property with little or no notice to assess service needs prior to the date of service, as well as to check completion after services have been rendered.
8) Damages: Pro Clean Solutions LLC is not responsible for damages due to improperly placed trash bins or dumpsters.
9) Stains: Power Washing: Some stains cannot be removed by power washing. Tars and paints are examples of materials that cannot be removed by conventional means. We make every attempt to point these areas out to the customer when quoting the project. Sometimes these stains cannot be removed at all.
10) Other: Client agrees to allow us to utilize any photos, descriptions, reviews, quotes, texts or videos of the property for marketing purposes. By inquiring about our services or doing business with us, you are giving your consent to receive notifications and messages (e-mail or text) regarding our promotions or services.
Again, we appreciate you agreeing to these terms and conditions as we only set them in place to ensure everyone’s safety and satisfaction. If you have any questions regarding these Terms and Conditions, please reach out to us.
You can be confident, that our goal is to provide you with the highest quality of service! We look forward to working with you!
All services will be paid in full upfront and will be automatically billed/renewed again for the following season unless the customer notifies us of cancellation or change of service.
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